Tuesday, January 18, 2011

State's First 24-HR. Identity Theft and Fraud TOLL FREE HOTLINE

The Colorado Bureau of Investigation has launched the state's first - and perhaps the nation's only - 24-hr. toll-free hotline for victims of identity theft and fraud, Director Ronald C. Sloan announced today.

CBI's statewide identity theft hotline connects to crime victim specialists. In turn they convey case information to CBI's identity theft victim advocate Hazel Heckers, fraud unit supervisor and Agent in Charge Ralph Gagliardi, or other investigators in the fraud unit.

The hotline serves both English- and Spanish-speaking callers, Director Sloan noted.

CBI's new 24-hr. identity theft/fraud hotline is 1-855-443-3489.

While identity theft and fraud victims must file crime reports with local law enforcement agencies, CBI's unit provides investigative and victim assistance to anyone seeking guidance in improving personal financial security, dealing with compromised information and general questions regarding ID theft.

Unit members are available for ID theft presentations to any groups in Colorado. Contact the Unit for scheduling at (303) 239-4649, or at Hazel.Heckers@state.co.us.

The new hotline is funded by a federal Justice Assistance Grant.

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